FAQ

How do I choose my size?

Compare the measurements on the product page with a garment you own. Fits vary between styles, and an oversized cut is already roomy. Please do not assume that sizing up is necessary. If a measurement is missing, contact us before ordering.

Will the wash look exactly like the photo?

Washed fabrics can vary in shade and finish between pieces. Screens also display colours differently. The product description identifies the garment and print you are ordering.

Where is my order made?

We work with production partners outside Belgium, including China. Production and dispatch depend on the item. Being a Belgian brand does not mean every garment is made or shipped in Belgium.

When will my order arrive?

Our printed pieces are made after you order. Check the product page for the production-plus-delivery estimate. Shipping costs and supported destinations are shown at checkout. Customs delays are possible, and different items may arrive separately.

Can I return or cancel?

You have 30 days after receiving the last item in your order to request a return. Start in your customer account or email us. You can also request cancellation before fulfilment. Read the return policy for deadlines, costs and statutory rights. Standard Jesus Lux prints are not excluded merely because they are produced to order.

What if an item is faulty or incorrect?

Email us with your order number and, if possible, photographs. We will help arrange the appropriate remedy. The 30-day change-of-mind period does not limit your legal rights for faulty goods.